Hotel Maiyango Celebrations FAQs
- What are the payment terms?
We require a deposit of £750 for Hotel Maiyango or £1000 for St Martins House to secure your event date. We will alsorequire your full contact details, i.e. full name, telephone, email and address as well as signed terms and conditions. The 2nd payment of 2/3rd of the balance is due 5 months prior to your event day and your final payment is due two weeks prior to your event day.If you are hiring the hotel exclusively, you will also be asked to provide a full list of your guests with contact details 5 months in advance.
- Is there a minimum spendper-person?
There is no minimum spend for Fridays from January – October; for Saturdays from January – May or for Saturdays that fall in October and November. If you are looking at a date that involves a minimum spend, please let us know which date you have in mind and we will send you detailed information as rates/conditions can vary depending on the time of year.
- What is yourmaximumcapacity?
The Gallery can hold up to 70 seated guests for a buffet and up to 80 for a sit down meal. We can accommodate a maximum of 110 evening guests across the top floor of Hotel Maiyango and up to 200 guests in our largest space; The Grand Hall.
- When can I drop items off for the event, e.g. centre pieces?
Items can be arranged to be dropped off either the day before the event or alternatively for items such as flowers that need to be fresh on the morning of the event. Please be aware that we do not take responsibility for any items left on the premises.
- Is there any extra charge to hire out the hotel exclusively?
No, there is no extra charge. All you need to do is let us knowand we will reserve all the bedrooms for you. We will require the full details of all your guests, i.e. names, email addresses and telephone numbersand how you wish to allocate the rooms5 months prior to your event day to confirm the bedrooms. Once we have your guests’ details, our reception team will get in touch with them to book them to the rooms.You will be given a flat room rate for all the bedrooms for that night to avoid rate comparison over breakfast! Your guests will be required to provide a credit card to hold the booking and a pre-authorization will be taken to cover extras on arrival. If you prefer for this not to happen, you must be willing to take responsibility for any cancellation, no show or extra charges incurred.
- What is included in the function room hire?
Function room hire includes the following:
- Any white table linen required to dress the tables
- Any glassware, cutlery and crockery required
- Projector screen on request
- Set up of the tables and breakdown of the room
If you have very specific requirements, please discuss these with us to ascertain the cost.
- Where can my guests park?
We recommend the secure NCP St Nicholas Circle Car Park located 100 metres away from the hotel. We currently offer a reduced rate of £5.50 per 24 hours. Please note that this offer may vary from time to time.
Please take a ticket upon entering the car park and present it to our reception team upon departure so that we can validate the ticket and reduce the rate payable at the car park. If you are having your event at St Martins House, you can make use of theprivatecar park. Spaces are allocated on a first one first served basis. Please let us knowin advance how many parking spaces you need and we will organise this.
- Where can my guests smoke?
Guests are welcome to use the wrap-around terraceaccessed via the Glass Bar or the Gallery and the smoking area outside the front entrance of St Martins House. Please note that in accordance with the law both venues are non-smoking except for these designated areas.
- What are the menu options for children?
Please choose from one of the options below:
- For a seated 3 course meal for children (3 – 12 years), we offer a simplified version of theadult menu for half the quoted price.
- A fixed 3 course meal for childrenincludessoup for a starter, bangers &mash or pizza and wedges for mains and ice creamfor dessert and is £14.95.
- The fork buffet meal for children aged between 3 and 12 years is £12.95.
- Do you have any high chairs?
Yes, we do have 2 high chairs available.
Entertainment and decorations
- Do you have a DJ that you recommend?
Yes, we highly recommend Premier DJ and Event Services UK Ltd who we work with regularly. They have a great range of lighting equipment and decorations. Please contact Ben on 0116 287 9298 or email email@example.com more information.
- Do you have a band that you recommend?
Yes, we work with the Atlantics, who are loved and recommended by all our previous guests. Please contact them on 0845 838 78 84 or 0157 275 92 00 or email firstname.lastname@example.org for more information.
- How long does it take the DJ or the band to prepare the function room?
They will be able to organise the room within an hour from the moment your guests vacatethe room.
- Can I have my own DJ or band?
Certainly, you are welcome to arrange your own DJ or band. We recommend both the DJ and the band to get familiarized with the venue and its layout prior to the event. If both will be present on the day,it is a good idea for them to liaise with each other about the equipment they will be bringing.Also, please make them aware that we have no onsite parking and they will need to arrange street parking.
- Until what time can the DJ or the band play?
If you have hired the hotel exclusively, the cut off time is up to you. We would not recommend any later than 1.00am as things begin to get messy and people are generally ready to call it a night. If there are other guests staying in the hotel,we will require them to stop playing by midnight. The cut off time for St Martins House is 1.00am.
- Do you have chair covers availablefor hire?
Yes, we have cream, white and deep purple chair covers at the hotel and white chair covers at St Martins House that you can hire for £2 per item.
- Do you have any decorations available for hire?
Yes, we have 60cm tall, slim and clear vases available for hire for £5 per item and coloured table linen and napkins that you can hire for £5 per tablecloth or £1 per napkin. Please choose from the colours below:
Dark brown/ Beige/ Gold/ Ivory/ Light pink/ Dusky pink/ Peach/ Raspberry (pinky-purple)/ Red/Maroon/Purple/ Lilac/ Dusty purple/ Turquoise/ Wedgewood blue/ Royal blue/ Navy/ Deep green/ Light green/ Black
- How many guests can you seat around a round table?
In the Gallery we can seat up to 10 guests and in the Grand Hall at St Martins House we can seat up to 12 guests around a table.
Food and Drinks
- Until what time is the bar open?
The Glass Bar on the 3rd floor is open for 24 hoursif exclusively hired or for residents and the bar at St Martins Houseis open until 1.00am. For non-exclusive hire, the Glass Bar is open until 12.00am.
- Do you have beer on tap?
We do have a portable keg unit that holds Morettior Heineken beerthat holds up to 30 pints. Please let us knowif you would like this to be available for your guests at your event.If you would like to have more than three kegs,we would require a deposit amount of £60 per keg, which will be fully refunded to you on check out on the condition thatall the ordered kegs are fullyused. Please note we only have one of these units, so it is on a first one first served basis.
- If we want something specific, e.g.a certain bottled bitter, can we order it in?
If you let us know what you would like to order in,we will be happy to pass on your request to our suppliers and find out whether we can arrange it for you. Please note that we require a full payment for special ordersand we cannot buy back any unused stock. Any unused stock must be taken upon departure.
- What are your house wines?
We offer a comprehensive wine list with several wines by the glass. Please refer to our full restaurant wine list.
- Can you cater for my guests with specific dietary requirements?
We can cater for any dietary requirements.Please inform us about the dietary requirements for eachof your guests in advance, e.g. Rob White – Gluten free – Top table and we willhappily arrange this for you.
- When do I need to finalise the number of my guests and menu options?
We would require these details finalised no later than two weeks prior to your event day.